Belton, Texas – On Thursday, April 3, the University of Mary Hardin-Baylor hosted a Women in Business Forum, featuring Madge M. Meyer. Meyer discussed her book, The Innovator’s Path: How Individuals, Teams, and Organizations Can Make Innovation Business as Usual, and outlined the eight principles to which she attributes her success in business and life.
“Today we have no choice; we must be innovative,” Meyer said. “To initiate meaningful change, we have to listen deeply to our customers--not just hearing what they are saying but also listening to the ideas behind what they are saying.”
One aspect of leadership that Meyer extolled was the concept of zero-defect expectations.
“If you fly, you want zero defects in the airplane,” Meyer said. “In the stock market, every trade… could have hundreds of millions of dollars in value, so you don’t want to have any defects in your system for communicating those trades. In each of these instances, an effective leader must continuously raise the standards of excellence so team members always pursue flawless execution in all that they do. ”
Meyer is a renowned public speaker, award-winning author, and the founder of Madge Meyer Consulting, LLC. She was the Executive Vice President, Chief Innovation Officer, and Technology Fellow at State Street Corporation. During the past year, she represented State Street as a consultant assisting MIT Collaborative Initiatives in bringing innovative solutions to problems ranging from global sustainability to health, education, and veterans’ reintegration.
Meyer is a graduate in mathematics and chemistry from UMHB, and in 2010 she was recognized as an Honoree on the McLane College of Business Wall of Fame.